Organization Details
Job Details
Job Description
Job Overview
SGM-Tarsali is seeking a dedicated and knowledgeable 4-Wheeler Automobile Service Advisor to join our dynamic team in Chhani. The ideal candidate will play a pivotal role in providing exceptional customer service while guiding clients through their vehicle service needs. If you have a passion for automobiles and a commitment to customer satisfaction, we want to hear from you!
Experience in commercial 4 wheeler is preferredJob Time : 10:00 AM to 06:30 PM Location : ChhaniQualification : Diploma in Automobile
Key Responsibilities and Duties
- Assist customers in understanding their vehicle service requirements and provide accurate estimates.
- Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Schedule service appointments and manage the workflow of the service department.
- Communicate effectively with technicians to relay customer concerns and ensure timely service delivery.
- Maintain up-to-date knowledge of automotive technology and service practices.
- Ensure customer satisfaction by following up on services performed and addressing any follow-up needs.
- Handle transactions and maintain records of services provided and customer interactions.
- Contribute to a positive work environment and collaborate with team members to enhance service operations.
Required Qualifications and Skills
- Bachelor's degree in a related field.
- 1 to 5 years of experience in a customer service role, preferably in the automotive industry.
- Strong communication and interpersonal skills to engage with customers and team members.
- Excellent problem-solving abilities and attention to detail.
- Basic knowledge of automotive systems and service procedures.
- Proficient in using service management software and Microsoft Office Suite.
Preferred Qualifications
- Certification from a recognized automotive training program.
- Experience with 4-wheeler vehicle diagnostics and repairs.
- Understanding of sales techniques and customer relationship management.
Benefits
- Competitive salary ranging from INR 15,000 to INR 30,000 per month.
- Opportunities for professional development and career advancement.
- Friendly and supportive work environment.
- Employee discounts on services and products.
- Health and wellness benefits.
If you are ready to take the next step in your career and join a reputable organization, please submit your application today www.DirectJob4U.com or Whatsapp your resume on 9687023658
We look forward to welcoming you to the SGM-Tarsali family!